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IT Infrastructure & Connection Service Package    
Service Package

Wireless Office Ready

It is a special service to connect our clients network to the Internet through Dyviacom network using wireless with varies frequencies, 2.4 ghz, 3.5 Ghz, 5.7 Ghz, Fibre Optic or Leased Line as the last miles connection for 24 hours per day, 7 days a week.



Benefits of Using Wireless Office Ready:

No Cabling
With no cables required it makes installingeasy and efficient.

Service & Connection Guaranteed
Simply use the connection for 24 hours a day, 7 days a week with no hassle and no fixed cables.

Internet Connection
Connected to the International backbone seamlessly and to the Indonesia Internet Exchange (IIX). To ensure connection at all time, we provide a network back-up / redundancy network.

Bandwidth Ratio Guaranteed
Dyviacom guarantees the bandwidth ratio of 1:1 or 1:2 all the way to the International link depending on the customers' requirements.

Symmetric Bandwidth
Dyviacom delivers the same size of bandwidth for upstream and downstream as requested by the clients. For instance, on the contract a client request 128kbps connection. This means, the clients will be guaranteed an upstream connection of 128 kbps and downstream connection of 128 kbps (exactly the same).

Service Level Agreement (SLA)
We provide services up to SLA of 99%.

Immediate Response Time
Response time is crucial for our business. Therefore, the maximum delay of response time is 15 minutes should there exist any problem with the connection. Next, each hour we will report to the client each progress we are making until the issue is settled.

24 Hours Corporate Support
Call Center for complaints and technical support is available 24 hours per day, 7 days a week at the following number +62-21-574 3477.

Line Backup
For those who are constantly on the move, we provide free internet connection up-to 3 accounts that can be used outside the office.

WIRELESS OFFICE SERVICES

No Cables Needed
Free Wireles Lan installation and setup within the office area, connecting all the computer terminals, Notebook and PDA at the client's site. No cablings required. It is simple, easy and efficient.

Free Traffic Monitoring Page (MRTG)
All of our clients will be able to monitor their bandwidth usage and capacity using this given monitoring page. The information can be used by the clients for their office decision purpose.

Free Wireless ADSL Router and Firewall
Dyviacom provides Wireless ADSL Router and Firewall to enable those who need internet access thru Notebook and PDA within the office area.

Free Router and Firewall Setting
Dyviacom will help setup, at no cost, the Router and Firewall to protect the clients network.

Free Secondary MX Setting
Should there exist a disturbance on the local access, we already protect our clients by setting up a secondary MX to receive emails temporarily.

Free Public IP Address
Clients will receive up-to 16 static IP Address.

Free Private Domain (company.co.id)
Our clients will receive free domain: company.co.id


Free E-Mail Address @ 10 MB
Inclusive in this package is receiving free e-mail address upto 40 mailbox @ 10 MB and can be added as the needs increase.

Free Anti Virus and Anti Spam
To reduce the possible of spam on the e-mails, we will install Clam Anti Virus and Spamassassin.

With or Without Hardware Package
There is a flexibility in this package. A client can determine to customize their network and connection. For example, they can decide to have just the internet connection, or to have the connection with all the hardware and the wireless network included.

Microsoft Application or Open Source Aplication
Clients can choose to have Linux application or Microsoft Windows application that suits their budget and needs.



D~NET Corporate Wireless Solution

Description
Wireless Office Ready
Wireless Office Ready
Wireless Office Ready
 
Microsoft Application
Open Source Application
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Internet Bandwidth
64 Kbps
128 Kbps
256 Kbps
64 Kbps
128 Kbps
256 Kbps
64 Kbps
128 Kbps
256 Kbps
Fiber Optic Connection
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Symmetric Bandwidth
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Redundant Backbone Connection
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Traffic Monitoring Page (MRTG)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Static IP Addresses
8
16
24
8
16
24
8
16
24
Domain Name (co.id)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Email Account @ 10MB
20
30
40
20
30
40
20
30
40
Secondary MX Setting
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Dial-up @10 hour / month
1
2
3
1
2
3
1
2
3
Wireless ADSL Router
and Firewall
1
1
1
1
1
1
1
1
1
Access Point
-
1
2
-
1
2
-
1
2
PC Work StationWork Station
-
-
-
5
10
15
5
10
15
USB LAN Adapter
-
-
-
5
10
15
5
10
15
Wireless Print Server
-
-
-
1
1
1
1
1
1
Unmanaged Switch
-
1
1
-
1
1
-
1
1
Laser Jet Printer
-
-
-
1
1
1
1
1
1
Microsoft Windows
-
-
-
5
10
15
5
10
15
Microsoft Office
-
-
-
5
10
15
-
-
-
Star Office
-
-
-
-
-
-
5
10
15
Anti Virus and Spam
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Router and Firewall Setting
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
24 Hours Corporate Support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Professional Installation
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
 

Career Contact Us

24 Hour Customer Support . Email : support@dnet.net.id