It is a special service to
connect our clients network to the Internet
through Dyviacom network using wireless with
varies frequencies, 2.4 ghz, 3.5 Ghz, 5.7 Ghz,
Fibre Optic or Leased Line as the last miles
connection for 24 hours per day, 7 days a week.
Benefits of Using Wireless Office Ready:
With no cables required it makes installingeasy and efficient.
Service & Connection Guaranteed
Simply use the connection for 24 hours a day, 7 days a week with no hassle and no fixed cables.
Connected to the International backbone seamlessly
and to the Indonesia Internet Exchange (IIX).
To ensure connection at all time, we provide
a network back-up / redundancy network.
Dyviacom guarantees the bandwidth ratio of 1:1
or 1:2 all the way to the International link
depending on the customers' requirements.
Dyviacom delivers the same size of bandwidth
for upstream and downstream as requested by
the clients. For instance, on the contract a
client request 128kbps connection. This means,
the clients will be guaranteed an upstream connection
of 128 kbps and downstream connection of 128
kbps (exactly the same).
Service Level Agreement (SLA)
We provide services up to SLA of 99%.
Response time is crucial for our business. Therefore,
the maximum delay of response time is 15 minutes
should there exist any problem with the connection.
Next, each hour we will report to the client
each progress we are making until the issue
Hours Corporate Support
Call Center for complaints and technical support
is available 24 hours per day, 7 days a week
at the following number +62-21-574 3477.
For those who are constantly on the move, we
provide free internet connection up-to 3 accounts
that can be used outside the office.
No Cables Needed
Free Wireles Lan installation and setup within
the office area, connecting all the computer
terminals, Notebook and PDA at the client's
site. No cablings required. It is simple, easy
Traffic Monitoring Page (MRTG)
All of our clients will be able to monitor their
bandwidth usage and capacity using this given
monitoring page. The information can be used
by the clients for their office decision purpose.
Wireless ADSL Router and Firewall
Dyviacom provides Wireless ADSL Router and Firewall
to enable those who need internet access thru
Notebook and PDA within the office area.
Free Router and Firewall Setting
Dyviacom will help setup, at no cost, the Router and Firewall to protect the clients network.
Secondary MX Setting
Should there exist a disturbance on the local
access, we already protect our clients by setting
up a secondary MX to receive emails temporarily.
Free Public IP Address
Clients will receive up-to 16 static IP Address.
Free Private Domain (company.co.id)
Our clients will receive free domain: company.co.id
E-Mail Address @ 10 MB
Inclusive in this package is receiving free
e-mail address upto 40 mailbox @ 10 MB and can
be added as the needs increase.
Free Anti Virus and Anti Spam
To reduce the possible of spam on the e-mails, we will install Clam Anti Virus and Spamassassin.
or Without Hardware Package
There is a flexibility in this package. A client
can determine to customize their network and
connection. For example, they can decide to
have just the internet connection, or to have
the connection with all the hardware and the
wireless network included.
Application or Open Source Aplication
Clients can choose to have Linux application
or Microsoft Windows application that suits
their budget and needs.